The processing of personal data in the HTS Europa customer portal, including support tickets, pre-sales enquiries, customer accounts, orders, invoices and technical support communication, is described in our full Privacy Policy / Datenschutzerklärung.
Please read the current version here:
German:
https://www.hts-hosting.com/datenschutz/
English:
https://www.hts-hosting.com/en/privacy/
When using this customer portal, we may process the information you provide, including your name, email address, company information, ticket messages, order details, invoice data, technical information and uploaded attachments. This data is used to process enquiries, provide support, prepare offers, perform contracts, secure the portal and document business communication.
Please do not submit passwords, access credentials or unnecessary sensitive customer data through the ticket form unless this has been explicitly agreed and a secure transfer method has been arranged.
If you have questions about privacy or data protection, please contact us using the contact details provided in our Impressum and Datenschutzerklärung.
Powered by WHMCompleteSolution
English